Refund Policy

Return and Refund Policy

At Aarti Fashion, we strive to provide you with the best shopping experience. If you are not completely satisfied with your purchase, we are here to help.

1. Returns

Eligibility for Returns:

- Items must be unused, unwashed, and in the same condition that you received them.

- The items should be in the original packaging, including all tags and labels.

- Returns must be initiated within 15 days of the delivery date.

Non-Returnable Items:

- Items marked as final sale.

- Gift cards.

- Custom or personalized items.

How to Initiate a Return:

- Please email us at [customer service email] with your order number and details of the product you wish to return.

- Once your return is approved, you will receive instructions on how to send your item back to us.

Return Shipping:

- Customers are responsible for return shipping costs.

- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

2. Refunds

Refund Process:

- Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund.

- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds:

- If you haven’t received a refund yet, first check your bank account again.

- Then contact your credit card company, as it may take some time before your refund is officially posted.

- Next, contact your bank. There is often some processing time before a refund is posted.

- If you’ve done all of this and you still have not received your refund, please contact us at [customer service email].

3. Exchanges

Eligibility for Exchanges:

- We only replace items if they are defective or damaged.

- If you need to exchange it for the same item, send us an email at [customer service email] and send your item to [return address].

4. Sale Items

- Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

5. Contact Us

If you have any questions about our return and refund policy, please contact us:

- Email:support@aartifashion.com

Thank you for shopping with Aarti Fashion!